In the context of this Policy, ChromaDex acts as a data controller for the Personal Data we process.
We may process the following types of Personal Data:
We may receive your Personal Data when you share it with us directly as a current or a prospective customer, or when we receive your Personal Data from online marketplaces like Amazon.
Within the scope of this Policy, we may rely on one or more of the following legal grounds for processing your Personal Data:
We process Personal Data for the purposes of marketing, selling, and delivering our products to you, and responding to your requests and inquiries.
We may share your Personal Data with service providers. Such third parties may include those providing:
Some of our service providers who receive your Personal Data may be located in countries outside of Canada and the EU or the EEA. Your personal data may be disclosed, processed and stored in the United States or such other foreign country, and the governments, courts or law enforcement or regulatory agencies of that country may be able to obtain disclosure of personal information through the laws of the foreign country. In some cases, the European Commission may not have determined that the legal environment in those countries provides a level of data protection that is essentially equivalent to the level of protection provided under European law. Transfers of your Personal Data to such service providers will typically be subject to appropriate safeguards, such as the standard contractual clauses for the transfer of Personal Data to third countries, as approved by, and available directly from, the European Commission.
We may also disclose your Personal Data:
ChromaDex has implemented and will maintain technical, organizational, and physical security measures that are reasonably designed to help protect Personal Data from unauthorized processing, such as unauthorized access, disclosure, alteration, or destruction.
Personal Data will be deleted within thirteen months of the last interaction with the respective data subject.
If you are a data subject about whom we store Personal Data, you may have the legal right to request access to, and the opportunity to update, correct, or delete such Personal Data. You may also have the right to ask that we limit our processing of your Personal Data, as well as the right to object to our processing of your Personal Data. You may also have the right to ask to have your Personal Data exported in a machine-readable format. To make such requests, if applicable, pleasecontact us using the information in the Contact Us section of this Policy.
Our websites are not designed to collect data from children under the age of 13. We do not knowingly collect Personal Data from anyone under 18. If you believe your child’s Personal Data may be processed in the services, you can contact us using the information in the Contact Us section of this Policy to request that we delete the Personal Data.
If we make any material change to this Policy, we will post the revised Policy to this web page and update the “Effective on” date above to reflect the date on which the new Policy became effective.
If you have any questions about this Policy or our processing of your Personal Data, please call us at +1-949-419-0288 or send us an email to firstname.lastname@example.org.
Our Data Protection Officer may be contacted as follows:
Please allow up to 30 days for us to reply.
VeraSafe has been appointed as ChromaDex’s representative in the EU for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the European Union. VeraSafe can be contacted in addition to ChromaDex only on matters related to the processing of Personal Data. To make such an inquiry, please contact VeraSafe using this contact form: https://www.verasafe.com/privacy-services/contact-article-27-representative
Alternatively, VeraSafe can be contacted at:
If you are a data subject whose Personal Data we process, you may also have the right to lodge a complaint with a data protection regulator in one or more of the European Union member states.
Effective September 1, 2018.